Free shipping, 30-day return or refund guarantee.

Free shipping, 30-day return or refund guarantee.

Terms and Conditions

Note: Operation of egovision.com: Egovision has given permission to Malhotra Electronics Pvt Ltd. for maintaining, managing and usage of the egovision.com for E-Commerce activity for Egovision products only.

The Terms and conditions mentioned below shall be binding on the User/Customer using this website for online purchase of products or otherwise. The user agrees to have read the Terms and conditions and be bound by the same. Accessing, browsing or otherwise using the site indicates your agreement to all the terms and conditions mentioned here in below.

Malhotra Electronics Pvt Ltd., a preferred online Trade Partner of egovision.com (“Egovision“), provides you this egovision.com services subject to the notices, terms, and conditions set forth in these terms (the “Agreement“). In addition, when User/Customer uses any egovision.com service, User/Customer may be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. Egovision reserves the right to change the services provided through the egovision.com and/or these terms and conditions at any time. Egovision retains the right to deny access to anyone who we believe has violated any terms of this Agreement. Only majors shall be entitled to use the service of this Egovision e-Store for purchasing of products for personal, family or household use.

Egovision shall solely be responsible for fulfillment of all the orders placed through this egovision.in including but not limited to invoicing, receipt of payment and delivery of the products to the customers. In no event shall Egovision, its affiliates, directors, officers, agents, consultants or employees (“Representatives”) be liable for any purchases made through this Egovision e-Store.

Privacy Policy

The Privacy policy available on this Egovision e-Store shall form part of these terms and conditions. Information provided by the users:

Information provided by the users:
  • The Users shall provide accurate information required for processing of order. Egovision shall not be liable for any wrong, fraudulent information furnished by the users. Orders shall be processed subject to accurate information provided by the Users. The credit card information provided by the User shall be correct and accurate. The credit card shall lawfully be held by the User and any fraudulent use of the credit card is a punishable offense under Laws of India.
  • Egovision may require some additional information for processing of order. In case any additional information is required, Egovision shall get in touch with the User.
  • Egovision may require some additional information for processing of order. In case any additional information is required, Egovision shall get in touch with the User.
  • Egovision may receive sensitive information and/or Sensitive Personal data (Information) from the user/customer. Egovision shall use the sensitive information received in accordance to the Privacy Policy (as mentioned on this web page) which is a part of the these terms and conditions and in accordance with the Information Technology (Reasonable Security Practices and Procedures and sensitive personal data or information) Rules, 2011.

Credit Card Details
  • Credit card information collected for the purpose of payment of Product(s) purchased at egovision.com will be stored securely using a Secure Socket Layer (“SSL”) technology and the payment gateway is Payments Card Industry Data Security Standard (PCIDSS) compliant. We do not store any Credit card Information at our end.
  • Further the said information will not be utilized or shared by Egovision with any third parties unless required for fraud verifications or by law, regulation or court order. Egovision shall not be liable for any credit card fraud. The liability for use of a card fraudulently will be on Customer/User and the onus to ‘prove otherwise’ shall be exclusively of Customer/User.

Delivery, Return, Warranty & Liability
  • Delivery and Return – The products on Egovision e-Store are available in select cities within India. The delivery days shall be all weekdays, with an exception to National Holidays and any other public holiday. Delivery shall be made within 10-15 business days from the time of purchase. However, depending on the billing address delivery in remote areas may take more than 15 business days. The delivery shall be made by a third party logistics partner (3PL) of Egovision and Egovision shall not be responsible for any delay in delivery of the Products. The Buyer/Customer specifically waives any claim pertaining to delay in delivery of Products.
  • Return Policy –The damaged goods maybe returned subject to the policy of Egovision. Customer may return any new appliance/product purchased from Egovision e-Store that is dead on arrival or arrives in damaged condition. Egovision reserves the right to test and inspect the appliance/product and impose a customer fee upto 15% of the product sale price and transportation cost, if the Customer misrepresents the condition of the product. Any appliance/product i.e. damaged through customer misuse has missing parts or is in an unsalable condition due to customer tampering will not be accepted for returns. Egovision will not accept return of any appliance/product more than 15 days after customers receives the shipment.
  • Warranties – The Egovision Product warranty obligations are limited to those set forth in the printed literature included with the Products and Egovision shall be directly responsible for any warranty repair and claim.
  • Limitations of Damages & Liability- Egovision shall not be liable to customer for any special, incidental, consequential or punitive damages, or for any claim by any third-party. Customer agrees that for any liability related to the purchase of Products, Egovision shall not be liable for any amount of damages above the amount paid by the Customer for the purchase of the product under these terms and conditions.

Typographical Errors

This website may contain any typographical error including pricing and if a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, Egovision shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Egovision shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and Customer has been charged. If Customer has already been charged for the purchase and Customer’s order is cancelled, Egovision shall issue a credit to Customer’s account with the equivalent amount.

Indemnity

User shall at all times fully indemnify and hold harmless Egovision and/ or Malhotra Electronics Pvt. Ltd. and their officers, directors, agents, and employees, associate companies from any and all costs, losses, claims, demands, damages and liabilities ,actions including costs and reasonable attorneys’ fees, made by any third party and/or penalty imposed due to and/or arising out of User’s breach of the Terms & Conditions and/or User’s violation of any law, rules or regulations and/or the rights of a third party and/or the infringement by User including, without limitation, intellectual property rights infringement, obscene and/or indecent postings, and on-line defamation, and/or any third party using the User’s account, of any proprietary and/or other right of any person and/or entity.

Intellectual Property

Egovision is a brand owned by Malhotra Electronics Pvt. Ltd. and licensed to Malhotra Electronics Pvt. Ltd. This Egovision e-Store Website (hereinafter termed as Website) is owned by Malhotra Electronics Pvt. Ltd. (Egovision) and is maintained and managed by Egovision. The website is a Copyright of Egovision protected by Copyright Laws of India. Any unauthorized copy, imitation of the website including but not limited to unauthorized copy, imitation of the contents, material, design of the website is unlawful and is a punishable offence as per Indian Copyright Act, 1957. All material on this site is provided for lawful purposes only. None of the information on this site may be copied, distributed or transmitted in any way for commercial use without the express written consent of the owner. Users may use or download the content or material on the website for personal, non-commercial use provided the contents are not altered and modified in any way. Operation of Egovision e-Store for Egovision products: Egovision has given permission to Malhotra Electronics Pvt. Ltd. for maintaining and managing this website only for their e-commerce business.

Governing Law

This agreement and any sales hereunder shall be governed by the laws of India. The Parties to the dispute shall make all endeavours to settle their disputes amicably. If the Parties are unable to settle their dispute amicably the dispute shall be resolved as per applicable Law. The disputes shall be settled as per Laws of India and shall be subject to the Jurisdiction of Courts of Noida.

Disclaimer

Egovision makes no representations about Web sites, businesses, designers or architects accessed through this site which are not maintained, controlled or created by Egovision. Egovision does not endorse these sites and is not responsible for their content.

+